Privacy Policy
Effective January 1, 2026
Oxford Concrete Company, oxfordconcretecompany.com, office@oxfordconcretecompany.com
Who this policy covers
This policy explains how Oxford Concrete Company handles information from people who visit our website, call us, email us or ask for an estimate. We're a concrete contractor based in Oxford, MS, and we only collect what we need to answer you, look at your job and do the work you hire us for.
If you use our site or contact us, you're agreeing to the practices described here. If something in this policy doesn't sit right with you, please get in touch before you send us your details.
Information you give us
When you fill out our estimate form, call or email us, we collect what you choose to share. That's usually your name, phone number, email address, the address of the job and a description of the work, like a cracked driveway or a new patio.
You might also send photos of the area. We use them to get a first look before we come out, so we bring the right questions to the estimate.
Our contact form is run by an outside form service. What you type there passes through that service to us, and that service handles it under its own privacy terms.
Information collected automatically
Like most websites, ours may record basic details when you visit. These can include the pages you look at, how long you stay, your device and browser type, the site that sent you to us and a general location based on your internet address.
We may use analytics tools to see this information in summary form, so we can tell which pages are useful and which ones need work. We don't use it to figure out who you are.
Our site and the tools it relies on may use cookies, which are small files your browser saves to remember settings and count visits. You can block or delete cookies in your browser settings, and most of the site will still work if you do.
How we use your information
We use what you send us to reply to you, set up an estimate, prepare a quote, schedule and do the work, and follow up afterward about billing or questions on the job.
We use site visit information to keep the website running and to make it easier to find what you need.
We don't sell or rent your personal information to anyone, and we don't hand your contact details to other companies for their marketing.
Who we share it with
We share information only when it's needed to run the business or do your job. That includes the services we use for our website, contact form, email, phone and analytics, which handle your information on our behalf.
If a supplier or another trade needs your job address to deliver materials or finish part of the work, we'll pass along only what they need for that.
We may also share information if the law requires it, or to protect our rights, our crew or our customers.
How long we keep it
If you ask about a job and don't book, we keep your details only as long as they're useful for following up, and then we delete them.
If we do work for you, we keep your contact details and job records for as long as we need them for questions about the work, billing, taxes and legal reasons. After that, we delete or securely dispose of them.
Your choices and rights
You can ask us to tell you what information we have about you, to correct anything that's wrong or to delete it. We'll do that unless we have to keep certain records for billing, tax or legal reasons, and if so we'll tell you which ones.
If we ever send you emails you don't want, you can ask us to stop at any time.
Some states give their residents more privacy rights. Where those laws apply to you and to us, we'll honor them.
How we protect it
We take reasonable steps to keep your information safe, like limiting who can see it and using services that protect the data they hold. No website or system is completely secure, so we can't promise that information sent over the internet will never be exposed.
Children's privacy
Our website is meant for adults planning work on their homes and properties. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or practices change. When we do, we'll post the new version on this page, and your continued use of the site means you accept the changes.
Questions or privacy concerns
If you have a question about your information or want to make a request, call us at (662) 550-8149 or reach us through our contact page, which has our email address and estimate form. We reply within 1 business day.
Our phones are answered Monday through Friday from 8 AM to 11 PM and Saturday and Sunday from 6 AM to 10 PM. To learn more about who we are and how we work, visit our About page.